Racquet Finder issue?

rk_sports

Hall of Fame

• Jul 7, 2015

• #1

I'm trying to search for racquets with these specs --
Headsize: 95-100
Weight: 280-315
Stiffness: <70

How do I do this via Racquet Finder? Is it possible?

Here is what I got .. which is utterly useless!

 

DrumWizOHBD

Semi-Pro

• Jul 7, 2015

• #2

I believe you must enter the weight in Ounces. 280-315g is about 9.8-11.2oz

 

rk_sports

Hall of Fame

• Jul 7, 2015

• #3

DrumWizOHBD said:

I believe you must enter the weight in Ounces. 280-315g is about 9.8-11.2oz

Click to expand...

ah duh! thank ya!

 

grhcan99

Semi-Pro

• Dec 20, 2017

• #4

Also, this returns racquets that are no longer available in TW (File not found) even if you have checked "Current Models Only. Kinda annoying, and muddies the results. I really like this tool. Wish this could be fixed. Thanks.

 

NuBas

Legend

• Dec 25, 2017

• #5

To be honest that function doesn't work so well the times I have tried it even when putting everything in.

 

grhcan99

Semi-Pro

• Apr 4, 2018

• #6

Still waiting for TW to fix this tool. Hey, if you don't have the time to update the database, send all racquet info to me and give me access and rights to update your database. I'll do it myself

 

mark b.

Rookie

• Apr 9, 2018

• #7

Bravo. I use this tool religiously as my past four racquets have all been a similar spec. When most of what you see is no longer available, it makes you want to go look to purchase elsewhere.
Some of the newest frames do not show up in search. Disappointing.

 

grhcan99

Semi-Pro

• Apr 9, 2018

• #8

I rely on this too a lot too whether for myself or when trying to help other people in their search for the right racquet. This issue has been reported a long time now by different people and I can't remember seeing any response from TW. I love TW and have very good experience with their customer support staff. But I just wonder why TW is silent about this.

 

TW Staff

Administrator

• Apr 9, 2018

• #9

We hear ya! It is definitely a work in progress. We are currently working on updating it. I am following up with our programming now as I think I can get the "current models" only search updated.

Hang tight!

Brittany, TW

 

grhcan99

Semi-Pro

• Apr 10, 2018

• #10

TW Staff said:

We hear ya! It is definitely a work in progress. We are currently working on updating it. I am following up with our programming now as I think I can get the "current models" only search updated.

Hang tight!

Brittany, TW

Click to expand...

Thanks Britanny. If this gets fixed I promise never to look at any tennis sites anymore. I will remain a TW fan forever

 

TW Staff

Administrator

• Apr 10, 2018

• #11

Alright, "current racquets" should be completely updated in racquet finder. I have updated any missing new racquets and have removed any racquets that are not currently sold on our site.

I hope this helps for now! If you see any errors, please let me know!

Thanks,
Brittany, TW

 

grhcan99

Semi-Pro

• Apr 10, 2018

• #12

TW Staff said:

Alright, "current racquets" should be completely updated in racquet finder. I have updated any missing new racquets and have removed any racquets that are not currently sold on our site.

I hope this helps for now! If you see any errors, please let me know!

Thanks,
Brittany, TW

Click to expand...

Brittany, you're the best!

 

mark b.

Rookie

• Apr 10, 2018

• #13

Thank you Brittany. Much appreciated.

 

grhcan99

Semi-Pro

• Apr 12, 2018

• #14

Hi TW/Britanny, I was doing a search for 107 sq. in. racquets and when I clicked on "Prince Classic Graphite 107" in the search results it gave me a 404 error. Regards.

 

TW Staff

Administrator

• Apr 12, 2018

• #15

Fixed!

Thanks,
Brittany, TW

 

grhcan99

Semi-Pro

• Apr 12, 2018

• #16

Hi Britanny,

I have a couple more:

1. Head Graphene Extreme MP shows up as 404
2. Yonex VCORE SV 105 shows up as 404. It's no longer available but still shows up in search results.
3. Entering minimum weight of 12.2 excludes all racquets with stated weight of 12.2 (C10 Pro, Phantom Pro 93P, ProKennex Q Tour 2013, Yonex VCore Pro 97 330, Prince Classic Graphite 107)

Cheers.

 

TW Staff

Administrator

• Apr 12, 2018

• #17

grhcan99,

1) Fixed!
2) We just sold the last racquet of this. Just marked it as not "current" so fixed.
3) Working on this with our programming. Should be fixed within a day.

Thanks,
Brittany, TW

 

grhcan99

Semi-Pro

• Apr 12, 2018

• #18

Looking really good Britanny. Such an awesome tool. And the Compare feature seems to be working so far.

 

GeoffHYL

Professional

• May 30, 2018

• #19

Could you also fix the max price feature? This doesn't work at all, returns racquets of any price, even above the max price entered.

 

TW Staff

Administrator

• May 30, 2018

• #20

GeoffHYL,

Thanks for the head's up. I have passed it along to our programming department and they are looking into fixing it. Should be fixed in a couple days max!

Thanks,
Brittany, TW